Corporate Governance
The PTO is a private, not-for-profit company, limited by guarantee. The PTO Constitution and Charter determine our structure and how we operate.
The PTO Limited Board has:
- 3 industry directors - appointed by passenger carrying members of the PTO scheme, to represent the views of the industry;
- 3 consumer directors - appointed by the Minister for Public Transport, to represent the views and needs of consumers and the community, and
- an independent Chairperson appointed by the Minister for Public Transport.
The Board is responsible for the business affairs and property of the PTO - including corporate governance, risk management, the setting of budgets, strategic planning, the appointment of the Ombudsman and ensuring the Ombudsman's independence. The equal representation of industry and consumers ensures the independence of the Board and the PTO itself. The Ombudsman is responsible for complaint handling and the day to day operations of the PTO.
Constitution and Charter
Please click on the link below to download a pdf file of the PTO Constitution and Charter.
PTO Constitution
PTO Charter