PTO Policies Legal Statements

Constitution

Please click on the link below to download a pdf file of our Constitution document.

PTO Constitution

 

Charter

Please click on the link below to download a pdf file of our Charter document.

PTO Charter

 

Agreements with Other Agencies

Please click on the link below to download a pdf file of the 2008 exchange of letters between the Public Transport Ombudsman and Ombudsman Victoria outlining arrangements for handling complaints which both offices have jurisdiction to deal with.

Agreement between Ombudsman Victoria and PTO

 

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The above files are in Adobe Acrobat pdf format. If you need to download the Acrobat Reader, click on the link below.