Links

Complaint Services

• Financial Industry Complaint Service

Consumer Services

• Consumer Affairs Victoria
• Consumer Utilities Advocacy Centre

Legal advice

• National Association of Community Legal Centres (Australia)
• Victoria Legal Aid

Other Ombudsman Schemes

• Australian and New Zealand Ombudsman Association
• Banking and Financial Services Ombudsman (formerly the Australian Banking Industry Ombudsman)
• British and Irish Ombudsman Association
• Commonwealth Ombudsman
• Energy and Water Ombudsman Victoria
• Insurance Ombudsman Service
• Telecommunications Industry Ombudsman
• Victorian Ombudsman

Transport services

• Bus Association of Victoria
• Connex
• Metlink
• Southern Cross Station Authority
• Transport Ticketing Authority
• V/Line
• Victorian Rail Track (VicTrack)
• Yarra Trams

Victorian Government

• Department of Human Services
• Department of Transport
• Equal Opportunity Commission Victoria
• Health Services Commissioner

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