Other Publications
Other Publications
OverView – the Public Transport Ombudsman’s newsletter
Please click below to download copies of OverView
Issue 5, Autum 2010 (June 2010)
Special Edition, Annual Report 2009 (October 2009)
Issue 3, Autumn 2009 (April 2009)
Special Edition, Annual Report 2008 (October 2008)
Issue 1, Winter 2008 (July 2008)
Information Sheets
Please click on the link below to download copies of information sheets
Complaints handled by the Public Transport Ombudsman
Public Transport Ombudsman Investigations
Independent review - 2009
The Public Transport Ombudsman has recently been the subject of an independent review by The Navigator Company. Click on the link below to download a copy of the review report.
The Navigator Company review report - 2009
The Ombudsman and Chair of Public Transport Ombudsman Ltd have responded to the review. Click on the link below to download a copy of the response.
Submissions
Please click on the link below to download a pdf file of the PTO’s submission to the Enquiry into Alternative Dispute Resolution and Civil Proceedings being conducted by the National Alternative Dispute Resolution Advisory Council – May 2009.
Alternative Dispute Resolution and Civil Proceedings Enquiry
Please click on the link below to download a pdf file of the PTO’s submission to the Inquiry of the Select Committee on Train Services, Legislative Council, Parliament of Victoria – May 2009.
Select Committee on Train Services Inquiry
Please click on the link below to download a pdf file of the PTO’s submission to the Senate Standing Committee on Rural and Regional Affairs and Transport for the Inquiry into the investment of Commonwealth and State funds in public passenger transport infrastructure and services – February 2009.
Rural and Regional Affairs and Transport Senate Inquiry
Please click on the link below to download a pdf file of the PTO’s submission to the Department of Transport's options review into East-West Link Needs Assessment - July 2008.
East-West Link Needs Assessment
Please click on the link below to download a pdf file of the PTO’s submission to the Victorian Parliament Law Reform Committee's inquiry into Vexatious Litigants - June 2008.
Please click on the link below to download a pdf file of the PTO’s submission to the Department of Transport's Improving Bus Safety in Victoria discussion paper - May 2008.
Improving Bus Safety in Victoria
Please click on the link below to download a pdf file of the PTO’s submission to the Victorian Law Reform Committee’s enquiry into Alternate Dispute Resolution - January 2008.
Alternate Dispute Resolution Submission
The above files are in Adobe Acrobat pdf format. If you need to download the Acrobat Reader, click on the link below.
