Media Releases

PTO media releases can be downloaded as pdf files by clicking on the below links.

General_Media_Release-2016 PTO_Annual_Report myki complaints down but Authorised Officer complaints rise - 17 November 2016

Media_release-2016_PTO_Annual_Report-Metro_East myki complaints down, Authorised Officer complaints up - 17 November 2016

Media_release-2016_PTO_Annual_Report-Metro_North myki complaints down, Authorised Officer complaints up - 17 November 2016

Media_release-2016_PTO_Annual_Report-Metro_South myki complaints down, Authorised Officer complaints up - 17 November 2016

Media_release-2016_PTO_Annual_Report-Metro_West myki complaints down, Authorised Officer complaints up - 17 November 2016

Media_release-2016_PTO_Annual_Report-Regional_East V/Line complaints up due to wheel wear issues - 17 November 2016

Media_release-2016_PTO_Annual_Report-Regional_North V/Line complaints up due to wheel wear issues - 17 November 2016

Media_release-2016_PTO_Annual_Report-Regional_West V/Line complaints up due to wheel wear issues - 17 November 2016

PTO Annual Report 2015 Media Release - Room to improve: 14% increase in ombudsman investigations - 19 November 2015

PTO Annual Report 2014 Media Release - Victoria’s new Public Transport Ombudsman announces complaints are down in 2014 Annual Report - 11 December 2014

PTO Annual Report 2013 Media Release - PTO Annual Report complaints up 23% and systemic causes under scrutiny - 28 November 2013

PTO Annual Report 2012 Media Release - Public transport complaints and enquiries to Ombudsman increase by 93% - 6 December 2012

PTO - Winners of the CitySwitch Signatory of the Year Victoria award for 2011 - 29 November 2011

PTO Annual Report 2010 / 2011 - 29 November 2011

PTO Annual Report 2010 - 10 December 2010

Victoria's New Public Transport Ombudsman, Janine Young - 26 August 2010

PTO Annual Report 2009 - 23 October 2009

Correction - information in Public Transport Ombudsman Newsletter – 29 April 2009

PTO 2008 Annual Report - 31 October 2008

New Public Transport Ombudsman, Simon Cohen appointed - 11 February 2008