Media releases

PTO media releases can be downloaded as PDF files by clicking on the links:

PTO 2023 Annual Report Media Release

PTO 2022 Annual Report Media Release

PTO 2021 Annual Report Media Release

Media Release - New Public Transport Ombudsman appointed 18-03-2021

PTO 2020 Annual Report Media Release

PTO 2020 Accessibility Bulletin Media Release

PTO 2019 Annual Report Media Release

PTO 2019 Customer Experience Bulletin Media Release

Media Release - 2017 PTO Annual Report Metro

Media Release - 2017 PTO Annual Report Metro North

Media Release - 2017 PTO Annual Report Metro East

Media Release - 2017 PTO Annual Report Metro South

Media Release - 2017 PTO Annual Report Metro West

Document Media Release - 2017 PTO Annual Report Regional North

Media Release - 2017 PTO Annual Report Regional East

Media Release - 2017 PTO Annual Report Regional West

General_Media_Release-2016 PTO_Annual_Report myki complaints down but Authorised Officer complaints rise - 17 November 2016

Media_release-2016_PTO_Annual_Report-Metro_East myki complaints down, Authorised Officer complaints up - 17 November 2016

Media_release-2016_PTO_Annual_Report-Metro_North myki complaints down, Authorised Officer complaints up - 17 November 2016

Media_release-2016_PTO_Annual_Report-Metro_South myki complaints down, Authorised Officer complaints up - 17 November 2016

Media_release-2016_PTO_Annual_Report-Metro_West myki complaints down, Authorised Officer complaints up - 17 November 2016

Media_release-2016_PTO_Annual_Report-Regional_East V/Line complaints up due to wheel wear issues - 17 November 2016

Media_release-2016_PTO_Annual_Report-Regional_North V/Line complaints up due to wheel wear issues - 17 November 2016

Media_release-2016_PTO_Annual_Report-Regional_West V/Line complaints up due to wheel wear issues - 17 November 2016