The Public Transport Ombudsman is committed to working with public transport operators, Government and others to improve public transport in Victoria.
Systemic issues are one way in which we work with public transport operators to address systemic issues and bring improvements to public transport in Victoria.
We contribute to Government inquiries and reviews, and we work in partnership with other organisations to promote access and improvements to public transport.
Systemic issues
Systemic issues are one way in which we work with members to address systemic problems and bring about improvements in the Victorian public transport system. A systemic issue is a bigger issue or...
Have your say
We want to hear about your experiences with public transport. We rely on information from the community to identify ways in which public transport in Victoria can be improved. We use that...
Accessibility
At the Public Transport Ombudsman (PTO) we play an active role in promoting public transport accessibility for everyone in Melbourne and Victoria. We know that public transport accessibility is a...
Partnerships and submissions
The Public Transport Ombudsman (PTO) works in partnership with other organisations to promote access and improvements to public transport in Victoria. One example is the Travel Assistance Program...
The Public Transport Ombudsman respectfully acknowledges the Traditional Custodians of the lands on which we operate our services. We pay our respects to the ongoing living cultures of Aboriginal and Torres Strait Islander peoples, and to Elders past and present.