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Publications and media

The Importance of Fairness at the Public Transport Ombudsman Scheme

The Importance of Fairness at the Public Transport Ombudsman Scheme Fairness (noun) 1. impartial and just treatment or behaviour without favouritism or discrimination. The Public Transport Ombudsman...

Read more: The Importance of Fairness at the Public Transport Ombudsman Scheme

How PTO partnerships promote access and improvements to public transport

Every day at the Public Transport Ombudsman’s Office we spend time understanding the needs of our stakeholders and the community. We liaise with both public transport providers and consumers, not...

Read more: How PTO partnerships promote access and improvements to public transport

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The Australian Aboriginal Flag the Torres Strait Islanders Flag

The Public Transport Ombudsman respectfully acknowledges the Traditional Custodians of the lands on which we operate our services. We pay our respects to the ongoing living cultures of Aboriginal and Torres Strait Islander peoples, and to Elders past and present.

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