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About the PTO

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The PTO is a not for profit, independent dispute resolution body, providing a free, fair, informal and accessible service for the resolution of complaints about public transport in Victoria.

Learn more about the PTO

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Latest News

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Monday 2 April 2012

Public Transport Victoria

Public Transport Victoria (PTV) began operations on 2 April 2012. PTV replaces Metlink as a member of the PTO scheme, in line with the PTO's jurisdiction. PTV can be contacted on Freecall 1800 800 007 or via its website www.ptv.vic.gov.au.