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Our Values


About the PTO

The PTO is a not for profit, independent dispute resolution body, providing a free, fair, informal and accessible service for the resolution of complaints about public transport in Victoria.

Learn more about the PTO

Latest News 

The PTO hosted the inaugural Youth and Industry Roundtable in November 2015 in response to concerns that young people are often challenged or disadvantaged by public transport policy and processes. You can read the report of the Roundtable here.