• Home Pic1
  • Home Pic2
  • Home Pic3
  • Home Pic4

Our Values


About the PTO

The PTO is a not for profit, independent dispute resolution body, providing a free, fair, informal and accessible service for the resolution of complaints about public transport in Victoria.

Learn more about the PTO

Latest News 

Thursday 19 November 2015

The 2015 PTO Annual Report is out now.

The report provides an important snapshot of consumer concerns, progress on previous years and opportunities for improvement.

You can read the report here