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About the PTO

The PTO is a not for profit, independent dispute resolution body, providing a free, fair, informal and accessible service for the resolution of complaints about public transport in Victoria.

Learn more about the PTO

Latest News 

Thursday 23 July 2015
PTV and Yarra Trams are offering commuters the opportunity to have their say on proposed changes to tram services.
Changes are proposed to address overcrowding, relieve congestion along the St Kilda Road/Swanston Street tram corridor and provide more consistent service frequencies across the tram network.
For more information please click here.