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About the PTO

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The PTO is a not for profit, independent dispute resolution body, providing a free, fair, informal and accessible service for the resolution of complaints about public transport in Victoria.

Learn more about the PTO

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Latest News

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Tuesday 29 November 2011

PTO Win 2011 CitySwitch Award

PTO - 2011 CitySwitch award winners

PTO 2010 / 2011 Annual Report

The PTO's 2010 / 2011 Annual Report has been released.

2010 / 2011 Annual Report

Media Release - 2010 / 2011 Annual Report