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Our Values


About the PTO


The PTO is a not for profit, independent dispute resolution body, providing a free, fair, informal and accessible service for the resolution of complaints about public transport in Victoria.

Learn more about the PTO

Latest News bubbles-grouped-wih-text01

Monday 7 April 2015
A new animation has been launched by Wild at Heart Community Arts and Autism Spectrum Australia (Aspect). It provides a helpful insight into the challenges people with Autism experience catching public transport. Watch it here.
Wednesday 1 April 2015
The Summer 2015 edition of On Track, the PTO’s 6 monthly e-newsletter, is now available and can be accessed here.