If you are unable to resolve your complaint directly with the public transport operator, the PTO can assist. Our services are free and independent. Please remember that you must try to solve the complaint with the operator before we can investigate. You can do this by contacting Metlink or contacting the relevant public transport opearator directly.
The sections you must complete in the Complaint Form are marked with an asterisk *.
If you are unable to resolve your complaint directly with the public transport operator, the PTO can assist. Our services are free and independent. Please remember that you must try to solve the complaint with the operator before we can investigate. You can do this by contacting Metlink or contacting the relevant public transport opearator directly.
The sections you must complete in the Complaint Form are marked with an asterisk *.
