Public Transport Ombudsman Victoria
The Public Transport Ombudsman looks at complaints about public transport in Victoria.
We work with consumers and public transport operators to achieve fair and effective outcomes.
We are independent, free and accessible.
To see an example of how we can help people, see Pradeep's story here.
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17 April 2019
The Public Transport Ombudsman’s 2019 Accessibility Report is out now.
We have released our first annual Accessibility Bulletin which looks at some of the accessibility challenges Victorians face on public transport...
Read the full story