Public Transport Ombudsman Victoria

The Public Transport Ombudsman looks at complaints about public transport in Victoria. 

We work with consumers and public transport operators to achieve fair and effective outcomes. 

We are independent, free and accessible.

To see an example of how we can help people, see Pradeep's story here.

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  • 29 October 2018

    Government funding for WEstjustice/PTO youth homelessness program.

    We were very pleased to be invited to Wyndham Central College in Werribee to hear the State Treasurer Tim Pallas announce funding of $175,000 to extend the WEstjustice program...

    Read the full story