Public Transport Ombudsman Victoria
The Public Transport Ombudsman looks at complaints about public transport in Victoria.
We work with consumers and public transport operators to achieve fair and effective outcomes.
We are independent, free and accessible.
To see an example of how we can help people, see Pradeep's story here.
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05 August 2019
The Public Transport Ombudsman’s 2019 Customer Experience Bulletin is out now.
We have released our first Customer Experience Bulletin which looks at the experiences of Victorians on and around public transport...
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