Public Transport Ombudsman Victoria
The Public Transport Ombudsman looks at complaints about public transport in Victoria.
We work with consumers and public transport operators to achieve fair and effective outcomes.
We are independent, free and accessible.
To see an example of how we can help people, see Pradeep's story here.
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Featured News
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01 January 2018
Changes to Fares and Concessions in 2018.
Public transport fares increased on 1 January 2018. There have also been a number of changes to concessions.
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