Thank you.
Thank you for submitting your complaint to the Public Transport Ombudsman (PTO).
What happens next?
A PTO staff member will be in contact with you shortly to progress your complaint.
For information about how your complaint will progress go to our complaints process page. This page includes information on the processes we use to help resolve complaints and the types of outcomes we can help people achieve.
The Public Transport Ombudsman respectfully acknowledges the Traditional Custodians of the lands on which we operate our services. We pay our respects to the ongoing living cultures of Aboriginal and Torres Strait Islander peoples, and to Elders past and present.