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Welcome to our “new look” brand and website

We’re thrilled to be sharing our new brand identity in tandem with the launch of our new website. It's the first substantial refresh of our brandmark since the Public Transport Ombudsman (PTO) was established in 2004.

Our new logo’s three arrows represent the three parties to our complaint processes – customer, member organisation, and the PTO. The arrows unite to form a wheel that reinforces the concept of forward-motion, and a stylised ‘O’ that signifies Ombudsman.

This brings our brand ‘essence’ move forward fairly to life by embodying progress and positive direction. 

Read Article: Welcome to our “new look” brand and website

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Image showing train station, with multiple purple and silver Metro trains sitting at the station with passengers visible inside and walking on the platforms. The station sign shows the train line number and destination.
News

V/Line services set for major disruptions

Planned industrial action will disrupt V/Line services throughout December. Strikes will affect the Ararat, Maryborough, Ballarat, Traralgon, Bairnsdale, Albury, Shepparton, Seymour, Warrnambool, and Geelong lines on various dates. For updates on affected services and to plan your journey, visit the PTV website.

Read Article: V/Line services set for major disruptions