05 February 2020
The Importance of Fairness at the Public Transport Ombudsman Scheme
The Importance of Fairness at the Public Transport Ombudsman Scheme Fairness (noun) 1. impartial and just treatment or behaviour without favouritism or discrimination. The Public Transport Ombudsman...
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19 November 2019
How PTO partnerships promote access and improvements to public transport
Every day at the Public Transport Ombudsman’s Office we spend time understanding the needs of our stakeholders and the community. We liaise with both public transport providers and consumers, not...
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The Public Transport Ombudsman respectfully acknowledges the traditional custodians of the land on which we operate our services. We pay our respects to the ongoing living cultures of Aboriginal peoples, and to Elders past, present and future.