Important information

During the Christmas and New Year period our office will be closed from 2pm Thursday 24 December 2020 until 9am Monday 4 January 2021. You can still contact us during this period and we’ll respond to you from Monday 4 January when we return. We wish you a happy and safe holiday season and all the best for 2021.

 

If you have a complaint about public transport in Melbourne or Victoria, you can tell us about it by filling out this form. We will get in touch with you after we receive your complaint.

If you need information about the Public Transport Ombudsman services in other languages, you can find it on our languages page.

Please input your first name.
Please input your surname
Please enter a valid email address. For example, This email address is being protected from spambots. You need JavaScript enabled to view it.
Please enter a valid phone number
Please enter your postcode
Invalid Input
Invalid Input
Invalid Input
Invalid Input
Please tell us how big is your company.
Invalid Input