Media releases
PTO media releases can be downloaded as PDF files by clicking on the links:
PTO 2022 Annual Report Media Release
PTO 2021 Annual Report Media Release
Media Release - New Public Transport Ombudsman appointed 18-03-2021
PTO 2020 Annual Report Media Release
PTO 2020 Accessibility Bulletin Media Release
PTO 2019 Annual Report Media Release
PTO 2019 Customer Experience Bulletin Media Release
Media Release - 2017 PTO Annual Report Metro
Media Release - 2017 PTO Annual Report Metro North
Media Release - 2017 PTO Annual Report Metro East
Media Release - 2017 PTO Annual Report Metro South
Media Release - 2017 PTO Annual Report Metro West
Document Media Release - 2017 PTO Annual Report Regional North
Media Release - 2017 PTO Annual Report Regional East
Media Release - 2017 PTO Annual Report Regional West
General_Media_Release-2016 PTO_Annual_Report myki complaints down but Authorised Officer complaints rise - 17 November 2016
Media_release-2016_PTO_Annual_Report-Metro_East myki complaints down, Authorised Officer complaints up - 17 November 2016
Media_release-2016_PTO_Annual_Report-Metro_North myki complaints down, Authorised Officer complaints up - 17 November 2016
Media_release-2016_PTO_Annual_Report-Metro_South myki complaints down, Authorised Officer complaints up - 17 November 2016
Media_release-2016_PTO_Annual_Report-Metro_West myki complaints down, Authorised Officer complaints up - 17 November 2016
Media_release-2016_PTO_Annual_Report-Regional_East V/Line complaints up due to wheel wear issues - 17 November 2016
Media_release-2016_PTO_Annual_Report-Regional_North V/Line complaints up due to wheel wear issues - 17 November 2016
Media_release-2016_PTO_Annual_Report-Regional_West V/Line complaints up due to wheel wear issues - 17 November 2016


The Public Transport Ombudsman respectfully acknowledges the traditional custodians of the land on which we operate our services. We pay our respects to the ongoing living cultures of Aboriginal peoples, and to Elders past, present and future.